Team Empathy  ·  Frontline Security

Google's AI
is on your searches.

Six years of building, fourteen keywords on page one, and Google's AI now on 11 of the 26 searches we track
Sources: Google Search Console · GA4 · Ahrefs · a live Google NZ rankings check · your SEO Work sheet · our delivery records  ·  Assembled 12 October 2026  ·  This page is your reporting home now, updated monthly

The headline: Google's AI has arrived on your searches

Google writes an AI summary above the results for some searches. On the live check of 12 October, 11 of the 26 searches we track for you carried one. The check we ran on 2 September recorded 5. Both are single-day readings of something that moves about day to day, so they are two snapshots rather than a measured movement.

You rank in the normal results on 7 of those 11, six of them on page one, and on two of them you are the number one result: "security guards for hire" and "static security auckland". These are non-branded commercial searches, the kind a business uses when it is choosing a security provider and does not yet know who you are, so being the top result underneath an AI answer is a good place to be standing while this changes.

An honest note on the two AI citations in your August report. We reported that Google's AI answer named Frontline on "new zealand security guards" and "wellington security guards". Our rankings check records whether a search carries an AI answer, not who that answer names, so we cannot confirm from the current data that those two citations still hold, and we will not claim they do until we have checked them by hand. What the data does show is that "new zealand security guards" no longer carries an AI answer at all.

The headline numbers

11 of 26
Tracked searches carrying a Google AI answer on the 12 October check, against 5 on the 2 September check
14 of 26
Tracked keywords on page one of Google on the 12 October live check, 5 in the top 3
2
Keywords at number 1: "security guards for hire" and "static security auckland"
7
Visits from an AI assistant in September, against 2 in August: 6 from ChatGPT, 1 from Copilot
1,318
Backlinks Ahrefs records live to your site, from 725 referring domains, after five years of monthly link building
6 years
The longest-running live agreement in our client book, since August 2020
-26.7%
Change in how often Google showed you, September against August: being shown less often is the open issue (detail below)
24 and 22
Form submissions and phone clicks recorded in September, against 43 and 29 in August (detail below)

Every number traces to a named source: Search Console and GA4 pulled 12 October 2026, a live Google NZ rankings check the same day, Ahrefs, and your SEO Work sheet.

Where you rank now

Checked live on Google New Zealand, 12 October 2026. Of your 26 tracked keywords, 18 rank, 14 are on page one, 5 are in the top three and 2 are at number 1.

KeywordLive position
security guards for hire1
static security auckland1
hire security for event2
event security guard services3
wellington security companies3
security company auckland4
security companies auckland4
auckland security company4
security services auckland5
security guard jobs auckland5
static security guard7
security auckland8

Two more hold page one, "security guards services" at 8 and "security company" at 10, and four rank beyond it. Live Google NZ check

Fourteen of twenty-six on page one is a strong position, and it now leans Auckland. Wellington is holding at number three on "wellington security companies", while the national terms gave ground this month.

The enquiries story, and a tracking issue now fixed

Enquiries are the number that matters most, because they are the ones that turn into work. The only two clean months we hold are August and September: 43 form submissions and 29 phone clicks in August, then 24 and 22 in September, on site visits that were essentially flat at 1,089 against 1,073.

Worth knowing: your enquiry tracking stopped working for a period. The tracking code on your site was affected and enquiry data was incomplete for part of 2026. Callum at The Web Co confirmed the traffic tag was back on 15 July and the full tracking container on 6 August, and the data confirms it, so the figures from August on are trustworthy. Any comparison with the affected months should be read carefully.

Two months is not a baseline, so September's step down is a question rather than a verdict, and it is the first thing we want your read on. Did September feel quieter on your end, or did the phone keep ringing?

What changed in search, and how to read it

Google showed you 26.7% less often in September than in August, and it cost 10.7% of your clicks. Your click-through rate went the other way, from 1.00% to 1.22%, which is back near where it sat a year ago.

MonthClicksImpressionsClick-through rate
September 202526821,1991.26%
August 202626126,0461.00%
September 202623319,0991.22%

Through the middle of this year the read was simple: click-through rate sat near 1% while impressions and clicks fell together, so it was a question of how often Google was showing you rather than how often people clicked. September breaks that pattern. The impressions that went were largely ones nobody was clicking, which is why a 26.7% fall in being shown cost a tenth of the clicks instead of a quarter.

Being shown more often is still the thing to reverse. The encouraging half is that the clicks are holding up better than the impressions suggest, and against September last year your click-through rate is effectively level.

August reads 261 clicks and 26,046 impressions here, against the 249 clicks and 25,068 impressions first reported, because Search Console keeps settling its figures for several days after a month ends, always upward. Both numbers moved that way, 12 more clicks and 978 more impressions. Search Console

Where this goes next

MoveWhy it matters
Build for the AI answersEleven of your 26 searches carried one on the 12 October check, and that is the surface a buyer reads first. The way into them is content that answers the questions buyers actually ask about hiring security, written to be quotable. This is the highest-value work available.
Your read on September's enquiries24 form submissions and 22 phone clicks against 43 and 29, on flat traffic. One line back from you tells us whether this was a quiet month or something to chase, and it changes what we do next.
Recover the impressions, and the three terms that dropped outBeing shown 26.7% less often than in August is the specific thing to reverse. Alongside it, "event security auckland", "security guards auckland" and "nz security companies" were all on page one when we checked on 2 September and are outside the top 100 now, and targeted link building is the lever for those.
More content, not more linksAhrefs records 1,318 live backlinks from 725 referring domains. Monthly volume link building is winding down in favour of content, with targeted link building kept for recovering specific terms. Three terms at position 4 and two at 5 are still the cheapest wins on the board.
And the next step: Notable. We have built our own AI search platform, Notable, and it is live. It is how we will produce and calibrate your content going forward, and it comes with a live dashboard including AI visibility tracking, so you can watch where you show up in AI answers. Ben is back and booking a catch-up from the week of 12 October, with the dropped keywords, the enquiry question and a walk through Notable on the agenda.